Holiday Service Availability

During the holidays, some service hours will be adjusted, with many still operating as usual (excluding Public Holidays).

For urgent help, please call 000 or contact LIfeline on 13 11 44.

See the full list of service availability and important contacts below.

Wishing you a safe and happy holiday season!

Services OPEN:

Services CLOSED (reopen 2 January 2025)

Ruah Corporate Services
Ruah Legal Services
Good Days (Metro, Regional)
Stronger Grounds (Metro South/North/Central), except for pre-booked ICLS clients
Stronger Grounds (Employment, Education & Training)
EPY Centre
Safe at Home
Mobile Outreach
Wongee Mia
South East Tenancy
Housing First

Police/Ambulance 000
Police (non emergency) 131 444
Crisis Care (24 hr helpline) 1800 199 008
Lifeline (24 hr Counselling) 13 11 14

1800RESPECT, National domestic family and sexual violence 1800 737 732

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24 hrs Health Advice 1300 022 222
Alcohol & Drug Support Line (24 hr) 9442 5000 or 1800 198 024 (country callers)
Beyond Blue (24 hr) 1300 224 636

Family Relationships Online 1800 050 321
Headspace 1800 650 890
Kids Helpline (24 hr) 1800 551 800
MensLine 1300 78 99 78
Mental Health Emergency Response Line 1300 555 788 (Metro) 1800 676 822 (Peel)
Men’s Domestic Violence 1800 000 599
Next Step (Alcohol & Drug service) 9219 1919
Ngala Parenting 9368 9368 or 1800 111 546 (country callers)
Parent and Family Drug Support 9442 5050 (Metro) 1800 653 203 (Country)
Q Life (LGBT Helpline) 1800 184 527
Rural Link 1800 552 002
Samaritans 6230 3903
SANE Australia 1800 187 263
Suicide Callback Service (24 hr) 1300 659 467
Translating and Interpreting Service 131 450
Women’s Domestic Violence 1800 007 339